Frequently asked

Absolutely. Call or WhatsApp us on +254 740 928 234, email sales@kikismedsupplies.com, or drop by the store and we'll source it for you.

Yes — alongside scrubs we make nurse uniforms, lab coats, theatre wear and caps, as well as branded staff uniforms (polo shirts and t-shirts) and executive suits for employees and receptionists.

We offer custom embroidery and branding — perfect for clinics, teams and institutions. Tell us what you need via the Contact page.

See our Size Guide for measurement charts and how-to-measure tips. Still unsure? Message us and we'll help.

M-Pesa (an STK prompt to your phone), card or mobile money via Pesapal, or pay on delivery within the Nairobi metro. Institutions can also be invoiced on account.

Prices shown are exclusive of VAT. VAT (currently 16%) is calculated and added at checkout, along with any delivery fee, so you always see the full total before paying.

Yes — countrywide via trusted couriers, and worldwide by quote. See our Shipping & Delivery policy for zones, rates and timelines.

We accept returns under the terms in our Returns & Refunds policy. Faulty or wrongly-supplied items are always put right at our cost.

Yes — bulk and tender supply is a core part of what we do. See our Supply Agreement for institutions, or contact our trade team for a quote.